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Terms & Services

1. Introduction

Welcome to Custom CraftZ. By accessing our website at https://customcraftz.com/ and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using the website. If you do not agree to these terms, please do not use our services.

2. User Accounts

  • Account Creation: Users are required to create an account to access certain features of the website, such as making purchases or leaving product reviews.
  • Account Information: You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities that occur under your account.
  • Account Termination: We reserve the right to terminate accounts that violate our terms and conditions or engage in fraudulent or inappropriate activities.

3. User-Generated Content

  • Reviews: Users can upload text, images, and other content as reviews of products on our website. By posting a review, you grant Custom CraftZ a non-exclusive, royalty-free, worldwide license to use, display, and distribute your content in connection with our services.
  • Content Guidelines: All content uploaded by users must be lawful, respectful, and relevant. We reserve the right to remove or edit any content that violates our guidelines or is deemed inappropriate.
  • Ownership: Users retain ownership of their content but agree to allow Custom CraftZ to use and share it as described above.

4. Purchasing Goods

  • Product Availability: We strive to ensure that all products listed on our website are available for purchase. However, we cannot guarantee the availability of specific items at all times.
  • Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
  • Payments: All payments for purchases made on our website must be completed through our secure payment gateway. We accept various forms of payment as indicated on our checkout page.

5. Shipping and Delivery

  • Shipping: We offer various shipping options, and the cost and delivery time will depend on your location and the selected shipping method.
  • Delivery: While we strive to deliver your products within the estimated timeframe, Custom CraftZ is not responsible for delays caused by unforeseen circumstances, such as natural disasters or courier issues.

6. Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, please refer to our Return Policy for details on how to return an item and request a refund or exchange.
  • Refunds: Refunds will be processed according to the method of payment used for the original purchase. Please allow a reasonable amount of time for the refund to be processed.

7. Intellectual Property

  • Ownership: All content on the Custom CraftZ website, including but not limited to text, images, logos, and graphics, is the intellectual property of Custom CraftZ or its licensors and is protected by applicable copyright and trademark laws.
  • Usage: You may not use, reproduce, or distribute any content from our website without prior written permission from Custom CraftZ.

8. Limitation of Liability

Custom CraftZ is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products. This includes, but is not limited to, damages for loss of profits, goodwill, data, or other intangible losses.

9. Changes to Terms & Services

Custom CraftZ reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website after any modifications constitutes your acceptance of the updated terms.

10. Contact Us

If you have any questions or concerns about our Terms & Services, please contact us at info@customcraftz.com.